Terms & Conditions

LoanBase Technologies, Inc. Terms of Service

Table of content

Table of content

Welcome to LoanBase Technologies, Inc. (“LoanBase,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.loanbase.com (the “Site”) and our related online services, tools, applications, and software (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, do not use the Service.
These Terms form a legally binding agreement between you and LoanBase.

1. Accounts

To access certain features, you must register for an account (“Account”) and provide accurate, current, and complete information.
You are responsible for:

  • Maintaining the confidentiality of your Account credentials;

     

  • All activity occurring under your Account; and

     

  • Promptly notifying LoanBase of any unauthorized access or security breach.

     

LoanBase reserves the right to suspend or terminate Accounts that violate these Terms.

2. Use of the Service

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service solely for your internal business purposes.

You agree not to:

  • Reproduce, modify, or distribute Service content;

     

  • Interfere with or circumvent Service security or functionality; or

     

  • Use the Service for unlawful, competitive, or data-extraction purposes.

     

LoanBase retains all rights, title, and interest in and to the Service, including its content, software, and data.

3. Subscription Plans, Billing, and Renewal

3.1. Plan Selection and Features

LoanBase offers different programs—currently including Starter, Pro, and Pay-Per-Deal—each with distinct features, usage limits, and pricing (collectively, “Plan Terms”).
By subscribing to any paid plan, you agree to the Plan Terms displayed on the applicable LoanBase Pricing Page or checkout screen at the time of purchase.
These Plan Terms are incorporated by reference into this Agreement and may be updated from time to time.
Updates apply to new subscribers immediately and to existing subscribers upon renewal.

3.2. Commitment and Billing

By purchasing or subscribing to any paid plan, you agree to the full commitment term of that plan.
Each plan has a fixed, non-cancellable commitment period during which all fees remain payable in full, regardless of early cancellation or non-use.

Quarterly Plan

  • Minimum three-month commitment.

     

  • Billed every three months in advance.

     

  • Auto-renews for successive quarterly periods unless cancelled at least 30 days before renewal.

     

Annual Plan (Monthly Payments)

  • Twelve-month, non-cancellable commitment.

     

  • Billed in twelve equal monthly installments for convenience.

     

  • Monthly payment does not convert the term to month-to-month or relieve you of the obligation to pay the total annual fee.

     

Annual Plan (Upfront Payment)

  • Twelve-month, non-cancellable commitment.

     

  • Billed once annually in advance at a discounted rate displayed at checkout.

     

  • Auto-renews for successive one-year terms unless cancelled at least 30 days before renewal.

     

3.3. Renewal

Subscriptions automatically renew for the same term and plan type at the then-current pricing unless cancelled at least 30 days before the renewal date.
You can manage or cancel renewals from your Account dashboard or by contacting support@loanbase.com.

3.4. Cancellations

Cancellation requests apply only to future renewals.
There are no partial refunds or credits for early termination or unused services, except as required by applicable law.

3.5. Taxes and Fees

All fees are exclusive of applicable taxes, levies, and similar charges, which are your responsibility.
LoanBase reserves the right to correct pricing or billing errors at any time.

3.6. Acceptance and Electronic Consent

By completing checkout and checking the box indicating acceptance, you confirm that you have read and agree to these Terms, including the Subscription Commitment provisions above.
This acceptance creates a legally binding agreement equivalent to a signed contract.

4. Service Availability

Service access may occasionally be interrupted for maintenance, updates, or circumstances beyond our control.
LoanBase is not liable for any loss or damages resulting from Service unavailability, connectivity issues, or Internet service failures.

5. Communications and SMS Consent

By providing your phone number or email address, you consent to receive messages and communications related to your account, activity, and updates.
You can opt out of marketing communications at any time by following unsubscribe instructions or replying “STOP” to SMS messages.
Message and data rates may apply.

6. Employment and Data Verification

By submitting employment or financial information, you authorize LoanBase to verify such information with third-party providers or data sources to deliver Service functionality.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOANBASE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

You agree to indemnify and hold harmless LoanBase, its officers, directors, employees, agents, and affiliates from any claims, losses, or expenses (including attorneys’ fees) arising from your use of the Service or violation of these Terms.

8. Release

You release LoanBase and its affiliates from any claims or damages arising out of your interactions with other users or third-party links and services.
If you are a California resident, you waive California Civil Code § 1542.

9. Modifications to the Service or Terms

LoanBase may update or modify these Terms or any feature of the Service at any time.
If we make material changes, we will notify you by email or in-app notice.
Your continued use of the Service after such changes constitutes acceptance.
The “Last Updated” date at the top indicates the latest revision.

10. Dispute Resolution and Arbitration

All disputes arising under or relating to these Terms shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
No class or representative actions are permitted.
You and LoanBase waive the right to a jury trial.

Before initiating arbitration, you must send a written Notice of Dispute to:
LoanBase Technologies, Inc.
1428 6th St, Apt 306, Santa Monica, CA 90401.

The arbitrator’s award will be final and binding and may be enforced in any court of competent jurisdiction.

11. Governing Law

These Terms and any disputes arising hereunder are governed by the laws of the State of California, without regard to conflict-of-law principles.

12. Miscellaneous

  • Headings are for convenience only and have no legal effect.

     

  • If any provision is held invalid, the remaining provisions remain in full force.

     

  • LoanBase’s failure to enforce any right or provision does not constitute a waiver.

     

13. Contact Information

For questions about these Terms or your account, please contact:
📧 support@loanbase.com
📞 +1 (213) 567-4067