The founding story of Pinnacle is rooted in the question “”Why?”” Why would a group of Nashville business leaders embark on creating a new bank in a city already well-served by numerous others? The answer lies in the vision of Pinnacle’s three founders: Terry Turner, Rob McCabe, and Hugh Queener. Sitting down with a blank sheet of paper, the founders envisioned a bank designed with a focus on people—both employees and clients. Their goal was to create an institution where local decision-making and a geographic focus took precedence over rigid lines of business. Pinnacle aimed to be a full-service bank catering to every client’s need, treating everyone with respect, and fostering a culture that attracted top talent. The founders sought to challenge the faceless bureaucracies that larger national and regional banks were becoming. The deliberate effort was to compete by doing the exact opposite—remaining connected to the people they served, fostering a positive work environment, and prioritizing client satisfaction. The guiding vision was straightforward yet bold: To be the best financial services firm and the best place to work. Pinnacle embraced the philosophy that size does not determine success; attitude and intention are key. By staying true to their origins as a challenger brand, Pinnacle has consistently strived to be the best, and client feedback affirms their success in achieving that goal.